Thursday, November 18, 2010

Generator Test- It's all A-OKay

Dick just called from the well house at Cristalina. He said that the Generator is workng property and is turning on automatically when he shuts off the city power. We should not have any problems during our next storm outage. Just thought I would share some good news!
Maria

Wednesday, November 17, 2010

Electrical Update...

I guess what went wrong last night was more intricate than just the power surge. Two things have been clarified to me recently. 1. Dick is getting more training on the generator and will be able to trouble shoot more in the case of a power surge and 2. Both of the booster pumps failed to prime after the outage and so they had to be taken apart and reprimed. Everything is up and running again thanks to Prime Electric and Valley Pump, and I am hoping the next power outage will run as smooth as the previous ones did. Sorry for this frustrating occurance.
Maria

Tuesday, November 16, 2010

No water or low water pressure for a few more hours

I know that some of you have no water or very low water pressure. When the power went out all of the water got used. We were unable to get our system fixed and running again until this afternoon. In the meantime all of the water that was in the holding tank and all of the pipes was used. Now there is no water and it will take 3 or 4 hours to get the tank and all of the 6" pipes filled bringing back the pressure for distributing water. I believe it started working at about 2:30, so I am told the water should be available by 6:30-7ish.
That is all I know for now, I will update you as soon as I get more information.
Maria

Power Surge during outage fried electrical panels

Update on the generator. I was told that when the power went out it sent a power surge and it fried both of our electrical panels that we are going to have to replace at an estimated cost of 3K each. Pride electric is looking for parts now so that we can at least get it up and going before replacing panels. Sorry for the bad news!
Maria

Power Outage Generator Update

This is the note I recieved from our Water Operator Dick, I will keep you posted on the updates. Maria

HI MARIA

THERE WAS A POWER OUTAGE AT CRISTALINA AT APPROX. 9PM ON MONDAY NIGHT DUE TO HIGH WINDS. THE GENERATOR WOULD NOT START, SO I RECEIVED 19-CALLS FROM CUSTOMERS THAT WERE NOT TO HAPPY. I WILL CONTACT PRIDE ELECTRIC EARLY TUESDAY MORNING, THEY ARE THE COMPANY WHO INSTALLED THE GENERATOR AND WIRED IT.

I RUN THE GENERATOR FOR ABOUT 10-15 MINUTES EVERY MONTH WHEN I TAKE A BACTI-SAMPLE AND IT STARTED AND RAN FINE THE LAST TIME.
WILL KEEP IN TOUCH WITH YOU AS TO THE RESULTS OF THE PROBLEM.

TAKE CARE

DICK