Tuesday, August 9, 2011

Critalina Generator Working Again!!!

Good News!
The Generator is working again :)
We all could use a little good news.

Sunday, August 7, 2011

Water outage reminder on August 17th

It is my understanding that they are going to be working on the power systems in the area and there will be no water or power for a few hours in the afternoon on the 17th. We also sent a notice in your bill this month.

Booster Pump Replacement

If you are wondering what happened last week that caused the low water pressure. We had a booster pump go out and had to replace it.

Friday, August 5, 2011

Power outage and water outage

Our generator is broken once again. It has needed to be repaired several times and it was just not in the budget to keep repairing it. We are working on rates so that we will have the money for repairs. This means that when the power goes out the water will go out as well.
This has been very frustrating for all of us.
I wish I had better new to share. We are working on the rate case now, so hopefully we will not have this issue in the future.
Maria

Friday, January 7, 2011

Generator Not Working

Hi Everyone,
We wanted to let you know that we are waiting on parts to repair our generator. We plan to get it working again ASAP but in the meantime we want you to be aware of the fact that if you lose power you will not have water. We are hoping this won't happen but you should be prepared in case we have a storm. We apologize for any inconvenience this may cause you. We assure you we want to get this issue resolved and won't stop working until we do so.

Thank you for your continued patience.