I would just like everyone to know that I have personally sat down and reviewed each account in the Cristalina Water System. I am very happy to report that the good majority of you are all paying on time!
People that are 60 days or more late will be getting a phone call to work out a payment plan or will be getting a disconnection notice next week.
One of the billing changes that is going to happen is consistent disconnections so that we ensure everyone is paying on time. I am talking to a few different billing companies to find out the best way to get your bills to you in a timely and cost effective manner so that there will be no more lost bills.
I will let you know the new system as soon as I make a decision.
Thank you to all who have made this a smooth process,
Maria Lindberg
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