Power Outage Generator Repair

Hi all,
Just a reminder, one call to Dick is enough. He will get the message that the power is out. He doesn't have time to respond to everyone when there is a power outage, he has to deal with getting it resolved. As I mentioned in my last post/email that the soonest we can get someone who is qualified to fix the generator is the 30th of December. I was really hoping we wouldn't have an issue before then. I am sorry for this mess.
Maria

Generator Issues...Augg!!!!

I can only apologize for the issues we have been having. We ran out of fuel earlier today and finally found someone to deliver on a Saturday. I just got a report from Dick that they had difficulty restarting the generator, when they couldn't get it started they opened the side panel and something blew. We need a diesel mechanic that knows about generators asap. If you know of anyone that does please contact Dick, I understand that it is the holidays and we are doing our best to find someone to fix this. It would be even better if they would get your power on as well! I will keep you posted on progress. And again I am sorry!
Maria

Generator is working with several power outages

Generator has been working all day today. It is working now with no problem, but it is running low on fuel. We have fuel being delivered tomorrow morning by 10 am. We are hoping that it makes it through the night and/or your power returns. I just thought I would give you warning of a potential issue.
Maria

Generator Test- It's all A-OKay

Dick just called from the well house at Cristalina. He said that the Generator is workng property and is turning on automatically when he shuts off the city power. We should not have any problems during our next storm outage. Just thought I would share some good news!
Maria

Electrical Update...

I guess what went wrong last night was more intricate than just the power surge. Two things have been clarified to me recently. 1. Dick is getting more training on the generator and will be able to trouble shoot more in the case of a power surge and 2. Both of the booster pumps failed to prime after the outage and so they had to be taken apart and reprimed. Everything is up and running again thanks to Prime Electric and Valley Pump, and I am hoping the next power outage will run as smooth as the previous ones did. Sorry for this frustrating occurance.
Maria

No water or low water pressure for a few more hours

I know that some of you have no water or very low water pressure. When the power went out all of the water got used. We were unable to get our system fixed and running again until this afternoon. In the meantime all of the water that was in the holding tank and all of the pipes was used. Now there is no water and it will take 3 or 4 hours to get the tank and all of the 6" pipes filled bringing back the pressure for distributing water. I believe it started working at about 2:30, so I am told the water should be available by 6:30-7ish.
That is all I know for now, I will update you as soon as I get more information.
Maria

Power Surge during outage fried electrical panels

Update on the generator. I was told that when the power went out it sent a power surge and it fried both of our electrical panels that we are going to have to replace at an estimated cost of 3K each. Pride electric is looking for parts now so that we can at least get it up and going before replacing panels. Sorry for the bad news!
Maria