Meter Hook-ups

We received notification that water pressure was low for some residents this morning. The contractor is in the process of connecting the water meters and while doing so must slow down or shut down the valves. Unless a problem occurs, water pressure will be restored within a half day.

Freezing Delays with Cristalina.

I just recieved the following note from the contactor,

Maria/Dick, we had a ball valve freeze and break, causing a temporary loss of pressure, we have fixed those issues but due to the continued cold weather it has been difficult to assemble the setters and make the connections before everything freezes. We’ve decided to hold off on trying to make additional connection and risk an extended interruption in service until the weather warms above freezing. We’ll continue to monitor the system daily throughout this cold period to make sure there are no problems with the system. The work on the generator will continue and according to the forecast we should be able to continue connection on Mon. Our plan is still to complete all the hookups prior to Christmas. I’ll let you know when the gen set is operational.

Now you know, exactly what Dick and I know....I am sorry about the cold weather delay, and am praying we don't have any more frozen pipes and valves. Thanks for hanging in there!!!

Generator, Broken Pipe, and More!!!

Please let me first apologize as I have gotten different stories from different people as to what is going on. To date, this is what I understand:

The generator was installed but it was not hooked up. I thought everything was good to go, but it wasn't. I didn't understand that installed didn't include the "hooking up". That being said they tried to hook up the generator this weekend only to find it did not have the standard switch. Yesterday I was told that it is going to cost an additional $7,000 to hook it up. I am looking into funding sources to pay for this unexpected expense.

On top of that, there was a break in the pipes due to the cold this weekend. I was not aware until Monday morning when we were contacted by our customers. This is another expense that was not anticipated.

Now for the good news. I am told by Tom that he thinks that the final hook ups should be completed this month and we can switch over to the new water system. This is the plan. If there is an emergency that comes up then the plans will change and we will notify you as soon as we get additional information.

This system is old, this is not an exact science and we have had more than one unexpected surprise, but we are moving forward to improve your water service as best as we can, as fast as we can!

Here's to the rest of the project going smoothly!

12/06/09 Water Pressure

We received numerous emails from Cristalina customers regarding the lack of water pressure on Sunday, December 6. As your emails were our first notification of the issue we were unable to provide earlier information on the cause, but we have determined that the issue was due to a pipe that was frozen and broke. While our contractor and water operator searched for the broken pipe last night, they were unable to find and fix it until this morning. The water pressure has now been restored.

We're very sorry for the inconvenience! Please contact us if you have any additional questions!

Well House Tie-in Installation

The installation of the tie in at the well house went well; a bit longer than we thought but without problems. The next step is to fill the last remaining runs, expel the air in the system and do our pressure test. We will then flush the system, get purities and start to hook up the individual services. Once the individual services have been completed and we are not going up and down the road with equipment, we'll grade the roads to a higher standard than when we started. Check out the photos of the installation below!

Road Plan Update...

I have had several questions regarding the plan for the road. Here is the response from the Contractor:

"The plan is to continue to place rock and regrade the roads as the winter progresses until all trench settlement is over with. That may take more than one round of grading. Putting the roads back to their “original” condition is problematic because the original condition was just gravel hard-packed. Eventually they will be the same, and probably in better condition in a way because they will have better surfacing."

I hope this answers your question

WATER SHUT OFF 11-5-09 FROM 9AM TO 2PM

The good news is we are connecting the new water main to the well. Once it is connected the contractors and engineers will be working the new main to make sure there are no issues and verify the pipes are connected well and working BEFORE we disconnect homeowners from the old system and set them up to the new system.

Please get a few buckets of water tonight you might need for flushing, etc tomorrow during the day. I am so sorry for the extra hassle but there is no other way to add the new pipe. I was hoping I would get more warning from them, but this is what I have.

You will be updated on new progress when it comes!